After many months of hard work and reviewing our processes we are pleased to announce that we have passed our Stage 2 ISO 9001:2015 audit and have been granted full qualification. The ISO 9001 quality standard is not just about obtaining a certification, we have worked hard to streamline our processes in order to reduce risk, increase quality, be more efficient and most of all improve our customer satisfaction.
We hope over the coming months and years that our customers, suppliers and staff benefit from our efforts and that together we can increase quality, undertake new opportunities and strengthen our partnerships.
What is ISO 9001:2015?
“ISO 9001 helps organizations demonstrate to customers that they can offer products and services of consistently good quality. It also acts as a tool to streamline their processes and make them more efficient in their production process. Acting ISO Secretary-General Kevin McKinley explains: “ISO 9001 allows organizations to adapt to a changing world. It enhances an organization’s ability to satisfy its customers and provides a coherent foundation for growth and sustained success.” www.ISO.org
A word from our Operations Director Alan Bayston:
“Adopting this international standard is a strategic decision for D&D Engineering. To quote the standard “it will improve our overall performance and provide a sound basis for sustainable development initiatives”. D&D already had many robust processes prior to commencement of the certification process, however, improvements had to be made in the area of inspection and reporting, risks and opportunities, manufacturing controls and design control. All are now fully implemented and are sufficiently embedded into the daily activites of the organisation. Customers will benefit the most through consistency of products and services and enhanced overall satisfaction. Achieving certification will open doors for D&D and in turn secure its future as a premium engineering force”.
A word from our Managing Director Mark Robinson:
“I would like to take this opportunity to congratulate Alan on the success of this accreditation without his hard work, exhaustive number of hours both in the office and at home, this would not have been achieved in the short time since he joined the company in May 2015.
I would also like to thank Mr Ian Metcalf who has guided us through the process with an expert attention to detail giving us an “exceptional” system for the future processes of the business.
Finally I would like to thank all of our staff for their hard work, training and appreciation of the prospect this accreditation will focus for the company’s future development.
With the addition of ISO 9001:2015 the company’s continual investment and improvement programme is on target for future expansion”.
We would like to send an extended thank you to all of our customers and suppliers for supporting us through this process and with the assurance that all parties will prosper over the coming months and years.
In addition we would like to thank all of our staff who endorsed the ISO9001:2015 standard and made transition a success for our customers and suppliers.
For and on behalf of D&D Engineering (Hull) Ltd.
Technical Sales Engineer